If you're having trouble syncing, please supply the following info
- Specific SKUs that you had issues with, as text (not screenshots) as well as any info that is out of sync (e.g. SKU ABCDEFG has inventory 5 in magento but showing as 4 in Reverb)
- What time you tried to sync, as specific as you can get including the timezone (e.g. at 2015-05-15 4:15pm UTC)
- Screenshots of what it looks like on Reverb and screenshots of what it looks like on your plugin side (magento/bigcommerce/shopify)
- What you expected to happen
- What actually happened
- Any logs available on your plugin. For magento, this would be everything from /var/log. For plugins that we host (bigcommerce, shopify), we have the logs.
- A link to the Reverb listing, if available